Terms for using this website.

The website does not create an offer, warranty, or contract. We must confirm the product, grade, tests, documents, quantity, price, pack, delivery terms, and quality limits in writing.

Product availability may change because of the crop, season, source, destination, or local rules. Stock photos show the product type. They do not show the exact goods in your order.

A legal adviser must review these terms before the website launches.

All orders are subject to acceptance by Triple K Agro Foods. Product specifications, quantity, pricing, packaging, payment terms, delivery terms, Incoterms, inspection requirements, documentation, cancellation, refund, replacement and dispute-resolution provisions may be agreed separately for each transaction.

In the event of any inconsistency between these general Terms & Conditions and a transaction-specific written agreement, the transaction-specific agreement shall prevail to the extent permitted by applicable law.

Triple K Agro Foods supplies products under transaction-specific commercial terms agreed with the buyer.

Shipping and delivery arrangements may vary based on product, quantity, destination, Incoterms, port of loading, transportation mode, documentation requirements and buyer requirements.

Applicable shipping and delivery terms, including the agreed Incoterm, port, delivery location, estimated shipment schedule and responsibility for freight, insurance, customs clearance and other charges shall be specified in the relevant quotation, Proforma Invoice, Purchase Order and/or commercial agreement.

Estimated shipment and delivery timelines may be affected by production schedules, availability, inspections, documentation, customs procedures, port operations, shipping schedules, force majeure events and other circumstances beyond our reasonable control.

For international transactions, risk and responsibility shall transfer in accordance with the applicable Incoterm agreed between Triple K Agro Foods and the buyer.

Effective Date: 01 September 2026

Triple K Agro Foods is engaged in the sourcing, trading and export of agricultural commodities, processed food products and other agro-based products for domestic and international buyers.

Our transactions are primarily B2B and are governed by mutually agreed commercial terms between Triple K Agro Foods and the respective buyer.

1. Transaction-Specific Terms

Due to the nature of our business, product specifications, quantities, pricing, packaging, delivery terms, Incoterms, destination, inspection requirements, payment terms and other commercial conditions may vary from transaction to transaction.

Accordingly, the applicable Purchase Order, Sales Contract, Proforma Invoice, Commercial Agreement or other written agreement accepted by both parties shall specify the applicable cancellation, refund, replacement, rejection, adjustment and settlement terms for that particular transaction.

In case of any conflict between this general policy and the specific written agreement entered into with a buyer, the terms of the specific agreement shall prevail, to the extent permitted by applicable law.

2. Order Cancellation

Cancellation requests shall be considered in accordance with the terms agreed between Triple K Agro Foods and the buyer.

Once an order has entered into procurement, processing, packing, transportation, customs/export documentation or shipment stages, cancellation may be subject to applicable costs, contractual terms and commitments already incurred.

Where an order is cancelled before procurement or processing begins, the applicable refund or adjustment, if any, shall be determined according to the agreed transaction terms.

3. Refunds

Refunds, where applicable, shall be processed strictly in accordance with the terms agreed for the relevant transaction.

Depending on the transaction, a refund may be:

• Full or partial;
• Subject to deductions for costs already incurred;
• Adjusted against a subsequent order;
• Issued following inspection or verification;
• Replaced by replacement goods or an agreed commercial adjustment; or
• Not applicable where the contract specifically provides otherwise.

The exact refund conditions and applicable timelines shall be communicated in the relevant Purchase Order, Sales Contract, Proforma Invoice or other transaction documentation.

4. Product Quality, Specification & Quantity Issues

Any claim relating to product quality, specification, quantity, damage or non-conformity must be communicated to Triple K Agro Foods within the timeframe specified in the relevant transaction agreement.

Where required, the buyer may be requested to provide supporting documentation, photographs, inspection reports, survey reports, laboratory reports, shipping documents or other relevant evidence.

Claims shall be evaluated against the specifications and quality parameters agreed for the particular transaction.

5. Replacement / Commercial Adjustment

Depending on the circumstances and the applicable agreement, Triple K Agro Foods may, at its discretion or as contractually agreed, provide:

• Replacement goods;
• Partial or full commercial adjustment;
• Credit against a subsequent transaction;
• Partial refund; or
• Full refund where contractually applicable.

6. Payment Processing & Refund Method

Where a refund is approved, it will generally be processed through the original payment method used for the transaction, subject to applicable payment-system rules and banking requirements.

For cross-border transactions, the actual crediting time may depend on banks, payment processors, foreign exchange processing and other financial institutions involved in the transaction.

7. Refund Processing Timeline

The applicable refund timeline shall be determined by the transaction terms and the payment method used.

Once a refund is approved and initiated by Triple K Agro Foods, the actual time taken for the funds to reach the buyer may depend on the relevant bank, card network, payment gateway, payment processor or other financial institution.

8. B2B / Export Transactions

For international B2B transactions, the applicable Incoterms, shipping terms, inspection terms, payment terms, title/risk transfer provisions, documentation requirements and dispute-resolution provisions shall be governed by the specific commercial agreement between Triple K Agro Foods and the buyer.

9. How to Request a Cancellation, Refund or Adjustment

All requests should be submitted in writing with:

• Buyer / Company Name
• Purchase Order / Invoice / Contract Number
• Transaction Date
• Product Name
• Quantity
• Amount Paid
• Reason for Request
• Supporting Documents, where applicable

Requests can be submitted through our official contact channels.

Email: triplekagrofoods@gmail.com
WhatsApp / Phone: +91 90146 30821
Website: triplekagrofoods.com

10. Important Notice

Triple K Agro Foods does not operate as a standard retail e-commerce store. Our products and transactions may involve bulk quantities, customized specifications, private labeling, international shipments and buyer-specific contractual arrangements.

Therefore, cancellation, refund, replacement and adjustment conditions may vary based on the individual transaction.

The specific written commercial agreement accepted by both parties shall govern the applicable transaction-specific terms.